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Houston Yellow Pages > Service & Repair > Tire Wheel Connection LP

Tire Wheel Connection LP

11330 Fm 1960 Rd W, Houston, TX 77065 map
Tire Wheel Connection LP Mojo 3/ 5
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First To Vote
coalson
Calvin11

Calvin11

Friday, September 5, 2008
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Top notch customer service
A lot of tire shops try to nickel & dime you these days. I hate bait n switch! Not Tire and Wheel Connection! I called them to find out how much they charged for a set of 205 55 R16 tires and they quoted me $300 + tax out the door. When I arrived they had the tires they mentioned at the same price. No hidden fees, no ?HEY YOU WANNA ADD THIS WARRANTY AND THIS AND THIS AND THIS FOR ONLY AN EXTRA $97439782 GAGILLION DOLLARS!?!??!??!?!??!?!? Exceptional service from start to finish. If you decide to give them a call ask for Raymond. He is by far the most non-BS salesman I?ve ever dealt with. I highly recommend them. As long as Tire and Wheel Connection is around I will buy from them. Thanks for reading. -Calvin

Read more at houston.citysearch.com
Pros: service
Cons: installation time.
Recommended: Yes
PhillipAlvarado

PhillipAlvarado

Thursday, March 27, 2008
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Exceptional Customer Service
I've recently purchased a new luxury car that came with stock alloy rims. In making this deal I wanted the buying price to include premium chrome vogue rims. The purchase price of this car with the premium rims was beyond ridiculous that I came very close to backing out of the deal. A good friend of mine told me of Tire & Wheel Connection and recommended to take the car there and ask for Raymond Campos. So I bought the car with the stock rims and took it to T&WC. I asked for Raymond and I have to say this gentleman went so far out of his way, and on a Saturday at that, to show me all possibilites for my car.
Needless to say, after about an hour of his time, even taking the several rims I liked and placing them by my car to give me a visual of what the car would like afterwards, I made my choice. I even believe my final choice was way better than what the dealership tried to sale me. Be warned of what you would pay at a dealership for premium rims is nothing in comparison to what you pay at T&WC. Even the service crew was pleasant to deal with and took great care with my new car. Raymond, I highly recommend you and your company as my first and only choice for my tire rim needs. By the way, I have another vehicle headed your way this weekend. Thank you again Tire and Wheel Connection and Raymons Campos, you're the best!!!

Read more at houston.citysearch.com
Pros: Plenty of Stock and friendly customer service
Cons: -none-
Recommended: Yes
coalson

coalson

Friday, August 10, 2007
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VERY POOR AFTER THE SALE/ POOR WARRANTY EXPERIENCE
AFTER SPENDING THOUSANDS OF DOLLARS ON TIRES OF DIFFERENT MAKES FOR VARIOUS VEHICLES I HAD THE NEED FOR A SET OF Z06 CORVETTE WHEELS. I CALL AND WAS QOUTED TWELVE HUNDRED DOLLARS AND UPON ARRIVING AT THE STORE WAS TOLD THEY WOULD BE SIXTEEN HUNDRED. THIS WAS NOT RIGHT BUT WENT AHEAD AND BOUGHT THE WHEELS ANYWAY. NOTE, THESE WHEELS WERE FOR MY FATHERS CAR WHO LIVES IN HEMPSTEAD TEXAS. ANYWAY, AFTER ABOUT A YEAR AND A HALF I HAD THE OPPORTUNITY TO BE AROUND THE VEHICLE AND NOTICE THE CHROME WAS FLAKING OFF THE WHEELS. I SUGGESTED THAT HE TAKE THE VEHICLE BACK AND HAVE THEM LOOK AT THE WHEELS BECAUSE OF DEFECTS. AS I SAID HE LIVES OUT OF TOWN AND WAS GOING TO BRING THE VEHICLE IN THE NEXT TIME HE WAS IN HOUSTON. AS TIME WENT BY THE WHEELS CONTINUED TO GET WORSE. NOW IT HAS BEEN OVER TWO YEARS AND I PERSONALLY TOOK THE VEHICLE THERE MYSELF. THE MANAGER WAS NOT THERE AND A MAN NAME DON SAID HE WOULD NEED THE MANAGER TO LOOK AT THEM. THIS MEANT ANOTHER TRIP BUT I WAS OKAY ITH THAT. ON THE NEXT TRIP AND SEVERAL CALLS LATER THE MANAGER (JACK) SAID HE THOUGHT THE WHEELS WERE EXPOSED TO SALT WATER. KEEP IN MIND THIS VEHICLE IS KEPT IN HEMPSTEAD TEXAS ONE HUNDRED MILES FROM THE COAST AND DRIVEN BY A SEVENTY FIVE YEAR OLD MAN. AFTER EXPLAINING THERE IS NOTHING ELSE ON THE VEHICLE FLAKING OR RUSTING WHICH OCCURS IF EXPOSED TO SALTWATER FOR EXTENDED TIME HE SIMPLY SAID HE DOESN'T KNOW WHAT IS WRONG WTIH THEM AND SAID HE WOULD SEE WHAT HE COULD DO. THE NEXT VISIT HE SAID HE WOULD TRADE THE WHEELS OUT AND DO WHAT WAS RIGHT BY HIS CUSTOMER. HE SAID HE WOULD CALL ME( THIS DIDN'T HAPPEN AND YET ANOTHER VISIT WAS REQUIRED. UPON ARRIVING I WAS TOLD THE WHEELS HAD NOT COME IN AND HE WOULD CALL. TWO WEEKS HAVE GONE BY AND I CALL THIS MORNING JUST TO BE TOLD THEY WOULD NOT REPLACE. THEY MADE 700 PROFIT ON THE WHEELS AND WANT TO CHARE ME ANOTHER 500 TO REPLACE AT NO COST TO THEM. THIS IS AFTER BEING TOLD THREE TIMES BY THE MANAGER THAT THEY WOULD SWAP THEM OUT. THIER WORDS MEAN NOTHING!!

Read more at houston.citysearch.com
Pros: GOOD SELECTION
Cons: POOR AFTER THE SALE POOR PRODUCT PERFORMANCE
Recommended: Yes
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Business Details on Tire Wheel Connection LP

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Phone Numbers:
Secondary Number: (281) 890-592,
Secondary Number: (888) 890-5920,
Primary Phone: (281) 890-5920,
Primary Phone: (281) 890-847,
Secondary Number: (281) 890-8473