BAD BAD HORRIBLE customer service!!! I have been stood up by
BAD BAD HORRIBLE customer service!!! I have been stood up by Time Warner 3 time sfor my service appt, I call I never talk to the same person, the latest excuse is the extension thesupervisor gave me is "incorrect" so obviously someone is lyng right to me! The tech that sttod me up, actuallly lied or someone lied saying that he came by my house at 4:00 when I called. Everytime I called they assusred he'd be there next! Both Days!! No one there is able to tell you the truth or why this is happening. I still don't have any service and its been over a week. Any time I ask for the complaint department I'm refered to the website! I can't find a complaint link on their website, which you'd think they would have one! I am so frustarted I can't find anyone who can do anything! So I recommend Satellite!! We had it for years but now they can't get a signal at our new house due to tall pine trees, I am seriously thinking about getting some trimmed just to get my DISH back!!!! And that is ridiculous! DO NOT GET TIME WARNER if you have other options!! AT&T now offers a wireless internet which is just as fast! So there really is no need for them!
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