Monday, February 11, 2008
Mixed feelings; sometimes service is great, sometimes not so
I started going to TNT a couple of years ago when my kids gave me a gift card. I have had several people do my hair. I have mixed feelings about my visits, sometimes the hairdresser is attentive and provides the service I pay for. Sometimes I am shuffled off on someone else to shampoo and/or style my hair. I am not flexable for time so I use different hairdressers when I have time to come in. One particular incidence occurred when I called for one stylist and she was not available so I had another do my highlites then realized the person I asked for was actually there. She approched me that day and literally confronted me wanting to know why I was seeing someone else. It was a very uncomfortable situation, in fact, so much so that I am looking into going elsewhere to have my hair done. I felt they are kind of pricey. Studio is nice, not much seating so you may need to stand to wait.
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Pros: Nice Salon, provide water or soda while you are having your hair done, always satisfied with hair cut/color
Cons: Sometimes I felt rushed and pushed off on someone else, limited seating, too pricey