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Houston Yellow Pages > Auto Repair > Sears Auto Center

Sears Auto Center

4111 Fannin St, Houston, TX 77004 map
Sears Auto Center Mojo 2/ 5
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Consumer Message
Welcome to your local Sears Auto Center in Houston, TX. We have all the essentials whether it’s automotive repairs and services, new tires, batteries or if you have a question about how to protect your vehicle. With over 700 locations, and most open 7 days a week, we specialize in keeping your car in good condition before anything goes wrong. Walk-in, call or schedule an appointment online at searsauto.com/schedule 
At Sears Auto Center, every visit starts with a complimentary multi-point inspection, performed by expert ASE-certified technicians. Our free check includes a visual inspection of your battery, battery cables, air filter, belts, hoses, fluids, tires, exterior lights and wiper blades. Brakes, steering and suspension system and drive axle checks performed upon request. We have the latest technology for routine maintenance services and to troubleshoot any issue that may arise along with a nationwide warranty service for your convenience.


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First To Vote
brian77546
brian77546

brian77546

Friday, August 18, 2006
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Poor Warranty Customer Service
I bought a refrigerator from Sears however at the Baybrook Mall location in Friendswood, TX. My 2003 model refrigerator went out on Aug. 5th. A Sears service rep. came to my house, said that he fixed the problem and left. The problem was not fixed so 2 days later on the 9th a different service rep. came out and told me the compressor went out. He said that he would order a new compressor and have it delivered to my house. Therefore, when it arrives to call Sears and someone will come out to install it. I called Sears on Wed. Aug. 16th since it had not arrived yet. Sears told me that it has not been shipped yet. As of today, Fri. Aug. 18th it still has not arrived. Since Aug. 5th my family have had to eat each meal out and have a cooler with store bought ice in my kitchen. This is the service I have received from Searss warrantee department. Before buying an appliance or a warrantee package from Sears please ask yourself if you or your family would want this inconvenience?

Read more at houston.citysearch.com
Pros: Hopefully the problem will be solved some day.
Cons: 2 weeks my family and I had to live without a refrigerator and eat out each meal.
Recommended: Yes
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Business Details on Sears Auto Center

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Payment Types:
Financing, Cash, American Express, Discover, Visa

Links:
website http://www.searsauto.com

Hours Open
Monday 8:00am to 7:00pm
Tuesday 8:00am to 7:00pm
Wednesday 8:00am to 7:00pm
Thursday 8:00am to 7:00pm
Friday 8:00am to 7:00pm
Saturday 8:00am to 7:00pm
Sunday 9:00am to 5:00pm