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Houston Yellow Pages > Spas > Modern Salon Day Spa

Modern Salon Day Spa

9635 North Houston Rosslyn Rd., Houston, TX 77088
Modern Salon Day Spa Mojo 3/ 5
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Reviews (50)
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5 Star:
(28)
4 Star:
(2)
3 Star:
(1)
2 Star:
(8)
1 Star:
(11)
First To Vote
7040
Level 1
Saturday, June 23, 2012
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Long time customer GONE
I have gone to Modern Salon for over ten years. Modern salon was a hole in the wall around the corner from its location now. Long had ALWAYS cut my hair until he opened Modern Salon 2. I have tried letting others cut my hair when he was at his new location. Unhappy with the cut I started calling LONG HIMSELF to be sure he would be available to cut my hair if I came in when he would be there. Last visit he wasn't there when I got there. I went ahead and got my hair done and cut by someone else. Wasn't happy and had to go back for HIM to trim it so it looked right. This time I called him again to make sure he would be there for my haircut. He was there when I got there but LEFT to his new location before cutting my hair. Highly pissed I left only to come back the next morning for him to take care of my haircut. His wife knows me and how picky I am. I told her I would be back in the morning also I called on my way over to be sure he was there and to let them know I am still highly pissed and wouldn't expect to wait, not at all. When I arrived I was put in a chair only to sit there without seeing him at all and no other help. I told them when I called if I had to wait I would walk out and NEVER come back. I am in there every 6-8 weeks and take my daughter every other time I go. On a average I spend over $1500 a year taking myself and my daughter there and buying products. I left yesterday didn't pay for myself or my daughter planning to pay when I was taken care of today. When I wasn't I left and didn't pay at all. He deserves to be burned if that's the customer service I get after the many years of my loyalty to him.
Price Range: $50 - $100
Recommended: No
tracyjesq

tracyjesq

Thursday, October 29, 2009
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fabulous for hair and soul
Long, the owner, is amazing. he knows how to do anything you ask AND he really connects with his customers. he & his wife are a team--i was fortunate enough to enjoy both of their services. All of Long's staff are hand-picked and Long takes all of them when he attends conferences--each is trained firsthand in the latest trends and techniques. Long is very committed to his staff and creates such a positive environment for them which enhances every patron's experience. i have found my salon ;)

Read more at houston.citysearch.com
Pros: the best hair color & cut plus excellent customer service
Cons: a little off the beaten path but worth it
Recommended: Yes
igot3boys

igot3boys

Tuesday, October 13, 2009
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TICKED!
I made an appointment with a stylist my friend highly recommends. I have short hair and many stylist are not good at cutting a trendy short style. Her hair always looks GREAT. I drove 30 minutes in the pouring rain, arrived only to be told the stylist I made an appt. with had called off that day. They said they did not call to tell me because they had other stylist who can do my hair. I did not make an appointment with another stylist...that is rude. I am very picky and was not just going to allow any random stylist to fix my hair, especially after I had read the poor reviews. However, since my friend loves that one particular guy, I thought I would give him a try. Her hair is similar to mine. My regular stylist Laurie Tolliver is AWESOME...but she is on medical leave for the next couple of months. I can't wait that long for a cut.

Read more at houston.citysearch.com
Cons: Lack of courtesy
Recommended: Yes
chelleybelly

chelleybelly

Tuesday, October 6, 2009
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given this place too many chances
i use to go here when they had their old salon and i would never be satisfied with my hair. so i decided i would just come back when i needed to color my hair bc i thought they had good coloring products. well i just got my hair colored 1 month go and my hair color is now faded and they never get the right color and i also wanted blonded chucnks and they fail to do that. instead i got blonde highlights here and there. i always have 2 people BLoWDrying my hair. what the heck right? its soo annoying and unprofessional and my hair looks like poop when i have my hair blowdryed uneven. i don't think these stylist have a license bc they don't know what they're doing. also don't even waste your time making an appt. because they don't take it seriously. overall.... just go somewhere like tony and guy or some prestige salon where you;ll get your money worths okay!

Read more at houston.citysearch.com
Pros: nice salon
Cons: service sucks, everything sucks from color to cut
Recommended: Yes
sjoyfisher

sjoyfisher

Tuesday, August 25, 2009
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Pricing problem
I went in there July 20 for a cut and color. It is a month later and all I need is a trim and my roots touched up. The price would be the same as it was July 20, which was $80.00. Plus while I waited, all the extra stuff and then tipping three different people for all they did. It seems it would benefit them to offer a touch up price. The little girl that answered the phone would not commit, she said I woudl have to come by there. I am very busy, I don't want to go by to chat. I have never heard of an establishment that does not have prices.

Read more at houston.citysearch.com
Pros: inclusive salon, you don't have to go anywhere else.
Cons: Prices, waiting
Recommended: Yes
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