I just wanted to write and say that last week, I needed my commercial lock changed and i called your company after finding them on the internet. The locksmith who came to do the job called before he came, he was on time, he was helpful and polite, and did the job efficiently. I could not have asked for a better service! We are moving the company in March 2010, and I will be calling these guys again. Please keep up the good work in a time where customer service is usually so lacking. ~!!!