Wednesday, September 16, 2009
Collision Plus II-Great & Efficient
My second experience with Collision Plus, has been memorable with exceptional service (upfront expectations, great follow-up, and kept me informed of progress) with both visits. I had a Mazda CX-7, in which I had both front end/back end damage, as well as my airbag deployed. I really didn't know what to expect upon repair. But, I must say excellent job on my CX-7. I have had my car for the past 2 weeks and I must say that I'm truly impressed. Well put together. I would recommend to all my family and colleagues any repairs to go to Collision Plus.
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It was brought to my attention that I was missing a lug nut for one of my wheels. Sam made me aware of this issue, as he explained the hazards and offered to replace it for free ($150) saved. I must reiterate great service.
Pros: Great customer service, above and beyond.
Cons: A little timely in repairs, but quality equates patience.