It's a warehouse, people
Yes, the prices are good. Yes, the selection is incredible. But don't expect boutique service at warehouse prices. The times I've asked for help, they were helpful, but not over-the-top. If you're looking for one place to get everything at a reasonable price, Arne's is great. If you have to go upstairs (where all the cups, plates, napkins, etc are), then you have to use the stairs, and they send the stuff down on a conveyor, which is inconvenient. I will continue to shop there, but not at 5:00 when it's crowded.
Read more at houston.citysearch.com